Portals.co is an AI-powered customer feedback platform that allows companies to collect valuable feedback from their users. By using website popups and forms, Portals.co enables companies to engage with their users and gather insights as if they were conducting interviews.
With Portals.co, companies can easily implement customer feedback popups. These popups can be embedded in various channels such as emails, web pages, and documentation. The AI-powered feedback pathways provided by Portals.co facilitate a more interactive and personalized feedback collection process.
One of the key features of Portals.co is its ability to automatically extract valuable feedback from customers. Through artificial intelligence, Portals.co drafts follow-up questions based on the feedback provided by customers, enabling companies to gain deeper insights.
Portals.co also offers AI-powered feedback analysis. Its artificial intelligence system analyzes customer feedback in aggregate, providing actionable insights that companies can use to improve their products and services.
In terms of customer feedback, Portals.co has received both positive and constructive feedback. Some of the most loved features of the platform include the simplicity of the user interface, the quality of customer support, and the responsive delivery times. However, some users have expressed complaints regarding the lack of style configuration options, limited third-party integrations, an unclear pricing structure, too many marketing emails, and non-configurable delivery scheduling.
Portals.co’s pricing model includes a 7-day free trial, allowing companies to experience the platform before committing. After the trial period, Portals.co offers a monthly subscription of $30. No payment method is required for the free trial.
To learn more about Portals.co and its AI-powered customer feedback platform, visit their website here.