Rivit is an all-in-one, AI-powered platform designed specifically for small businesses to streamline their customer support processes. With Rivit, small businesses can automate conversations, manage tickets, collect feedback, identify trends, and ultimately increase customer satisfaction.

One of the key features of Rivit is its ability to automate conversations, allowing businesses to reduce their support tickets by up to 60% overnight. By blending the best of human support and AI assistance, Rivit enables businesses to deliver a seamless customer experience.

Another advantage of using Rivit is its ability to guide customers to the right place. Leveraging past interactions, Rivit learns from previous interactions to provide accurate guidance and ensure that customers are directed to the most appropriate solutions.

Rivit also allows businesses to automate repetitive support requests by setting up actions. This helps businesses save time and improve efficiency by ensuring that customer issues are resolved promptly.

Additionally, Rivit offers integrations with popular tools such as Notion, Zapier, Slack, Dropbox, Freshdesk, Teams, Zendesk, and Hubspot. These integrations enable businesses to sync their documentation, automate ticket creation, communicate with customers on various platforms, and take action on customer requests directly from their existing tools.

To learn more about how Rivit can help your small business deliver exceptional customer service and increase customer satisfaction, visit Rivit.